Motorcycle Service Technician:

Are you are an expert, master level, or qualified Motorcycle Service Technician looking for: 

• The best People, the coolest Culture, the most iconic Brand! 

• Excellent benefits and performance-driven culture 

• A high-energy, team-oriented, fun Harley-Davidson environment. 

• Opportunity to attend training at HDU and work with strong trainers to improve your skills.

• Dealer of the Year for 4 consecutive years.  

If you are passionate about motorcycles and the people who ride them, Rocky’s Harley-Davidson has a place for you on our award-winning team! 

Duties & Responsibilities:

• Accurately perform full and complete diagnosis and repair on units in for service

• Build estimates for repair of accident damaged motorcycles using a high level of accuracy

• Provide clear written records of all repairs performed and maintain a timecard of all duties undertaken

• Must be able to communicate to General and Service manager repairs necessary both verbally and in writing.

• Focus on quality service work and customer service.

• Minimal callbacks.

• Organization and attention to detail in a high-volume environment.

• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.

• Maintain clean efficient facilities.

• Proficiency on multiple lifts.

• Dependable, organized and self-motivated.

• The ability to follow safety guidelines both in the workshop and when out on test rides.

• Train, mentor, and transfer skills to less experienced technicians.

• Follow company dress codes and be well-groomed at all times.

• Maintain technical training (PhD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.

• Any other specific duties are deemed necessary for the overall success of the department and the dealership as a whole.

• Work with your teammates and assist less qualified technicians as required

• Maintain a positive working relationship with all other employees.

REQUIREMENTS for Harley-Davidson Service Technician: 

• Driver’s License [G CLASS] (Required)

• Motorcycle License [M CLASS] (Required)

• Must have own tools. (*Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.  See the list of required tools on page three.) 

• General understanding of computer systems and computer skills

• Ability to bend, stoop, crouch, reach, and handle tools

• Ability to lift 50+ pounds of material

• Ability to balance and push a 500+ pound motorcycle

Qualifications and Skills for Harley-Davidson Service Technician: 

• MMI background

• H-D experience preferred 

• Must be able to treat all employees and customers fairly, courteously, and with dignity.

• High-quality standards, assuring service jobs are done right the first time.

APPLY via e-mail with your resume to Aaron Barrett, Service Manager