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Parts and Accessories Manager

Full Time
  • Full Time
  • Kitchener, ON
  • $19.00-$25.00 per hour USD / Year
  • Salary: $19.00-$25.00 per hour

Zdeno Cycle

Job Description:
Our family run, well established motorcycle shop is currently seeking a Full-time Parts and Accessories Manager.
  • Working Directly With Customers
  • Develop and share knowledge of a Parts & Accessory merchandise, parts history, and motorcycle service.
  • Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Ensure merchandise displays are stocked, clean, and appealing to customers.
  • Handle telephone transactions quickly, and courteously.
  • Point out any sales, specials, or new merchandise to customers.
  • Maintain Clean and Efficient Parts & Accessory Environment
  • Accept cash and credit card payments for merchandise purchases.
  • Open and Close shop occasionally
  • Ability to look up parts and quote prices for parts using proper catalogue for particular motorcycle
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Making it right”.
  • Assist customers with determination of Parts and Accessories requirements and research merchandise in catalogues.
  • Strong Motorcycle Knowledge
  • Strong Customer Service and Phone Skills
  • Be Very Organized and Efficient
  • Strong Computer Skills
  • Able to work Tuesday through Saturday
Experienced working a parts counter; specifically a motorcycle shop or dealership
Physical Demands: Occasionally required to bend, stoop, crouch, reach and lift 40lb.
Working Conditions: Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally, exposed to exhaust fumes or other airborne particles.
We offer competitive wages based on experience and knowledge in a dynamic and challenging setting.
Resumes must be submitted in person here at the shop, 1495 Victoria Street N, Kitchener, or emailed
Job Type: Full-time
Required education: High school or equivalent
Job Type: Full-time
Salary: $19.00-$25.00 per hour
Casual dress
On-site parking
Store discount
Schedule: 8 hour shift

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