PARTS ASSOCIATE

FULL TIME POSITION | WEEKDAYS | ROTATING WEEKENDS | OCCASIONAL EVENING FOR EVENTS

Overview

The role of PARTS ASSOCIATE is a critical point of contact for the customer and represents the character of Larry’s Small Engines throughout the entire customer experience.

Actions & Responsibilities

• Be the primary point of contact for the customer regarding parts, accessories, and apparel for powersports and small engine products.
• Provide quality, courteous customer experience with all in-person, telephone, email, and texting interactions.
• Look up parts using electronic parts fiche and source parts for both OEM and aftermarket products.
• Work with both Sales and Service departments as needed to source parts/accessories.
• Assist customers in their purchases and provide keen insight into additional items that will be useful or work in conjunction with their purchase.
• Be active on the showroom floor assisting customers with their apparel and accessory purchases.
• Keep online OEM training up to date as it pertains to Parts Department.

Qualifications & Requirements

• High school diploma or equivalent; Parts Technician (Red Seal) 240P considered an asset.
• Must be comfortable with computers, online supports, and email; working knowledge of PowerTrac, Kenect, BossWeb, etc. considered an asset.
• Qualified candidates will have strong communication skills and professionalism, and are fully committed to ensuring customers receive the best possible experience.
• Able to work independently and as a team.
• Preference given to those with prior experience in a parts associate role at a powersports dealer or in the automotive industry.

Perks of the Job

• Competitive Pay
• Health Benefits Package, including Dental
• Access to Demo Units
• Positive Team Atmosphere
• Staff Discounts

TO APPLY, CONTACT BLAKE FIFIELD, GENERAL MANAGER

Email: blake@larryssmallengines.ca (subject heading must be “Parts Associate”, and resumes, references, and cover letter must be in PDF format)